Our New Trading Number w.e.f 15th Nov 2022 is 011-44733664

Escalation Matrix

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What's New
Prevent unauthorised transactions in your account --> Update your Mobile numbers/Email IDs with your stock broker / DP. Receive information of your transactions directly from Exchange / Depository on your Mobile/Email at the end of the day.
Details of Contact Person Address Contact No. Email Id Working Hour's
Customer care Helpdesk F-33/3, Okhla Industrial Area, Phase-II, New Delhi-110020 011-43520222 and 011-43500700
Extn-222
helpdesk@almondz.com All Trading Days
9:30AM to 5:30PM
Head of Customer care Ms. Anita Nayar F-33/3, Okhla Industrial Area, Phase-II, New Delhi-110020 011-43500700
Extn-112
anita.nayar@almondz.com All Trading Days
9:30AM to 5:30PM
Compliance Officer Mr. Anuj Kalia F-33/3, Okhla Industrial Area, Phase-II, New Delhi-110020 011-43500700
Extn-164
anuj.kalia@almondz.com All Trading Days
9:30AM to 5:30PM
CEO Mr. Navjeet Singh Sobti F-33/3, Okhla Industrial Area, Phase-II, New Delhi-110020 011-43500700
Extn-201
ceo@almondz.com All Trading Days
9:30AM to 5:30PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective
Exchanges at NSE : https://investorhelpline.nseindia.com/NICEPLUS/
BSE : https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
MCX : https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint
NCDEX : https://ncdex.com/grievances
CDSL : https://www.cdslindia.com/Footer/grievances.aspx
https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Attention Investors :
  • Prevent unauthorised transactions in your account --> Update your Mobile numbers/Email IDs with your stock broker / DP. Receive information of your transactions directly from Exchange / Depository on your Mobile/Email at the end of the day.
  • "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."
  • "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."
  • Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
  • Pay minimum 20% upfront margin of the transaction value to trade in cash market segment.
  • Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • Please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
Membership & SEBI Registration Number:
NSE:12252 SEBI-INZ000213936, BSE:3055 SEBI-INZ000213936, MSEIL:39800 SEBI-INZ000213936, NCDEX:00739 SEBI-INZ000086834, MCX:31160, SEBI-INZ000086834

Filing complaints on SCORES - Easy & quick Link: SEBI Scores
(a) Register on SCORES Portal (b) Mandatory details for filing complaints on SCORES (Name, PAN,Address, Mobile Number, Email-ID)
(c) Benefits - Effective Communication & Speedy redressal of the grievances
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